Legal notice and data protection.

Pursuant to Ordinance no. 2014-1330 of November 6, 2014, any user has the right to electronically refer a matter to the administration. This right has applied to public establishments since November 7, 2015.

Owner: CREPS de Bordeaux
Address: 653 avenue de la Libération 33400 Talence
Tel: 05 56 84 48 00
E-mail: direction@creps-bordeaux.fr
SIRET N°: 193 301 595 00016
Publication manager: Patrice Béhague (Director of CREPS)
Design: CREPS de Bordeaux
Hébergement : CREPS de Bordeaux

Terms and conditions of use of the site and the services offered

Use of the site https://www.creps-bordeaux.fr implies full acceptance of the general conditions of use described below.
These conditions of use may be modified or supplemented at any time, without prior notice, so users of the site https://www.creps-bordeaux.fr are invited to consult them on a regular basis.
The website https://www.creps-bordeaux.fr website is accessible to users 24 hours a day, 7 days a week, except in the event of scheduled or unscheduled interruptions required for maintenance or in cases of force majeure. In the event of inability to access the service, https://www.creps-bordeaux.fr will do its utmost to restore access to the service, and will endeavour to inform users in advance of the dates and times of the intervention. We are subject only to an obligation of means, https://www.creps-bordeaux.fr cannot be held responsible for any damage whatsoever resulting from the unavailability of the service. The site https://www.creps-bordeaux.fr is updated regularly by the site owner. Similarly, the legal notices may be modified at any time, without prior notice, and are binding on the user without reservation. The user is deemed to accept them unreservedly and to refer to them regularly to take note of any modifications.

The website https://www.creps-bordeaux.fr also reserves the right to assign, transfer, without notice, the rights and/or obligations of the present GTU and legal notice. By continuing to use the services of https://www.creps-bordeaux.fr services, the user acknowledges acceptance of any changes to the general terms and conditions.

Description of services provided

The website https://www.creps-bordeaux.fr is intended to provide information about all of the company’s activities. The site owner endeavors to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failure to update information, whether due to its own fault or to that of third-party partners who supply it. All information provided on the site is indicative, non-exhaustive and subject to change. It is subject to modifications having been made since it was put online.

Limits of liability

The website https://www.creps-bordeaux.fr uses javascript technology.
https://www.creps-bordeaux.fr shall not be held liable for any damage suffered as a result of its use.
The user remains responsible for his or her own equipment and use, and is solely responsible for any direct or indirect costs arising from his or her connection to the Internet. The user accepts no liability https://www.creps-bordeaux.fr for any prejudice he/she may suffer or cause to be suffered, directly or indirectly, as a result of the services offered. The user is solely responsible for the use of the services offered, and expressly releases the site https://www.creps-bordeaux.fr from any liability to third parties.
The site owner reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

Intellectual property and counterfeiting

The owner of the site is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software… Any reproduction, representation, modification, publication, adaptation total or partial of the elements of the site, whatever the means or the process used, is prohibited, except preliminary written authorization. Any unauthorized use of the site or of any of its elements will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

Hyperlinks and cookies

The website https://www.creps-bordeaux.fr contains a number of hypertext links to other sites (partners, information, etc.) set up with the authorization of the site owner. However, the site owner is unable to check the content of sites visited in this way, and therefore declines all responsibility for any risks of illicit content.
The user is informed that when visiting the site https://www.creps-bordeaux.fr one or more cookies may be automatically installed on the user’s computer.
A cookie is a file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained is intended to facilitate subsequent browsing of the site, and is also used to measure visitor numbers. Cookies on our site have no commercial value and will never be used for marketing or advertising purposes.

Applicable law and jurisdiction

Any dispute relating to the use of the site https://www.creps-bordeaux.fr is governed by French law. The user and the site https://www.creps-bordeaux.fr agree to submit to the exclusive jurisdiction of the French courts in the event of litigation.

Personal data

The CREPS de Bordeaux attaches the greatest importance to the protection of personal data. To this end, this privacy policy will help you understand what personal data we collect and what we do with it.

Owner and data controller

Owner: CREPS de Bordeaux
Address: 653 avenue de la Libération 33400 Talence
Tel: 05 56 84 48 00
E-mail: direction@creps-bordeaux.fr
Data controller: Patrice Béhague (CREPS Director)

Types of data collected

The types of personal data that this site collects directly (via its registration forms) include: surname, first name, address, telephone number, e-mail address, cookies and browsing data.
Full details of each type of personal data collected are provided in the sections devoted to this privacy policy or by specific texts accompanying the forms.

Personal data is freely supplied by the user or, in the case of browsing data, automatically collected by the site.

Unless otherwise specified, all data required by the site’s forms are mandatory, and their absence may make it impossible to provide certain services or information.
When it is specified that certain data are not mandatory, users are free not to provide them, without consequences.

Users are responsible for any personal data of third parties published or communicated via this site and confirm that they have obtained the consent of the third party before providing such data to the owner.

Personal data processing methods

The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the user’s personal data.

Data processing is carried out using computers or IT tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the owner, Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this site (administration, legal department, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies) designated, where applicable, as subcontractors by the owner. An updated list of these parties may be requested from the owner at any time.

Legal basis for processing personal data

The owner may process users’ personal data if one of the following conditions applies:
- The user has given his consent for one or more specific purposes;
- The provision of data is necessary for the performance of a contract with the user or for any pre-contractual obligations of the user;
- Data processing is necessary to comply with a legal obligation to which the owner is subject;
- Data processing is linked to a task carried out in the public interest or in the exercise of public authority vested in the owner;
- Data processing is necessary for the legitimate interests of the owner or a third party represented by the owner.

In all cases, the Owner will be happy to help you clarify the specific legal basis that applies to the processing of your data, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Place of treatment

Data is processed at the owner’s headquarters and at all other locations where the parties responsible for processing are located.

In the event of data transfer to a country outside the European Union, users also have the right to know the legal basis for this transfer and the security measures taken by the owner to safeguard their data.

Shelf life

Personal data is processed and stored for as long as required by the purpose for which it was collected.
Information collected via cookies is used solely to monitor the volume, type and configuration of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes, and more generally to improve the service offered.

Personal data collected for purposes related to the execution of a contract between the owner and the user must be kept until the contract is fully executed.

The owner may be authorized to retain personal data for a longer period whenever the user has given his consent and for as long as such consent is not withdrawn. In addition, the owner may be obliged to retain personal data for a longer period whenever this is required for the performance of a legal obligation or by order of an authority.

In addition to the services for which user data is collected, the owner may integrate it for the following purposes: contacting the user, managing contact details and sending messages, managing the user database, contract management, statistical analysis.

User rights

Any person may ask the owner whether or not personal data concerning him or her is being processed. If this is the case, the data subject may obtain a copy of the personal data being processed, as well as the following information:

  • Purposes of processing ;
  • Categories of personal data concerned ;
  • Recipients or categories of recipients of the data ;
  • Where possible, the planned data retention period or, where this is not possible, the criteria used to determine this period;
  • Where personal data are not collected from the data subject, any available information as to their source ;
  • Where applicable, the existence of automated decision-making, including profiling, and useful information concerning the underlying logic, as well as the importance and expected consequences of this processing for the data subject.

Right of rectification

Any person whose personal data is processed has the right to obtain rectification of the data if it is inaccurate, and to have the data completed if the purpose of the processing so requires.

Right to erasure

Any person whose personal data is processed by CREPS de Bordeaux has the right to obtain the deletion of said data in the following cases:

  • When personal data is no longer required for the purposes for which it was collected or otherwise processed;
  • Where the data subject withdraws the consent on which the Processing was based and there is no other legal basis for the Processing;
  • In the event that the Processing is based on the legitimate interest of the data controller, where the data subject has objected to the Processing and there is no compelling legitimate reason for the Processing;
  • Where the data subject has objected to processing for the purpose of canvassing or profiling in connection with such canvassing;
  • When personal data is processed unlawfully ;
  • When personal data must be deleted to comply with an obligation under European Union or French law;

CREPS de Bordeaux may refuse to delete data in the following cases:

  • To comply with an obligation under European Union or French law;
  • Where the sole purpose of the processing is statistical ;
  • When processing is necessary for the establishment, exercise or defense of legal claims.

Right to object

Any person whose personal data is processed has the right to object to such processing under the following conditions:

  • Where the processing is based on the satisfaction of legitimate interests pursued by the data controller or by a third party, on grounds relating to its particular situation and if the data controller does not demonstrate that there are legitimate and compelling grounds for the processing overriding the interests and rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims ;
  • When the processing is carried out for canvassing or profiling purposes related to such canvassing;
  • When processing is carried out for statistical purposes, for reasons relating to the individual’s particular situation.

Right to limitation

Any person whose personal data is being processed may ask the data controller to restrict the processing; the data will then be frozen in the following cases:

  • When he/she disputes the accuracy of his/her personal data, for a period of time allowing the data controller to verify the accuracy of said data;
  • When processing does not comply with regulations but the data holder does not wish to delete the data;
  • When the controller no longer needs the personal data for the purposes of the processing, but the data is still necessary for the data subject to establish, exercise or defend legal claims;
  • Where the data subject has objected to the processing, during verification of whether the legitimate grounds pursued by the controller override those of the data subject.

Where processing has been restricted, with the exception of storage, data may only be processed in the following cases:

  • With the consent of the person concerned ;
  • To establish, exercise or defend legal rights;
  • To protect the rights of another natural or legal person, or for important reasons of public interest of the European Union or a Member State.

If the restriction is subsequently lifted, the data controller will inform the data subject in advance.

Right to portability

Any person whose personal data is being processed may request the data controller to disclose the data to him or her, or to pass it on to another data controller, in the following cases:

  • Where processing has been carried out with the consent of the data subject ;
  • Where processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the data subject’s request;
  • When processing is carried out using automated procedures.

Rights relating to automated individual decision-making and profiling

Any person may request that decisions having a legal effect or significantly affecting people, based on automated processing of their personal data, be taken by natural persons and not just by algorithms. In this case, the individual also has the right to express his or her opinion and to challenge the said decisions;

Any person may challenge decisions that have a legal effect or significantly affect people, based on profiling processing, founded on the establishment of an individualized profile. By virtue of their right of access, individuals also have the right to request an explanation of the reasoning behind their qualification or categorization.

However, CREPS de Bordeaux may carry out such processing in the following cases:

  • After obtaining the explicit consent of the persons concerned ;
  • Decisions taken are necessary for the conclusion and performance of a contract;
  • These decisions are governed by specific legal provisions.

In the event of death, and as soon as CREPS de Bordeaux has been informed, CREPS de Bordeaux undertakes to transmit the data as soon as possible to the designated third party, or failing that, to destroy or anonymize it. However, CREPS de Bordeaux may keep a copy of personal data if necessary for evidentiary purposes or to meet a legal obligation.

To find out more about your rights, visit the CNIL website:
www.cnil.fr/fr/comprendre-vos-droits

To exercise their rights, users may send their request to the Personal Data Protection Officer (Déléguée à la Protection des données Personnelles – DPD) at CREPS de Bordeaux, using one of the following contact details:

Mail with proof of identity (copy of ID card) to:
CREPS de Bordeaux – Déléguée à la Protection des données Personnelles (DPD)
653 cours de la Libération – 33400 Talence

Or e-mail with proof of identity (copy of ID) if the e-mail used is different from the e-mail on file or the e-mail used for registration, to: dpd@creps-bordeaux.fr

CREPS Bordeaux will process the request within one (1) month. However, in view of the potential complexity of the request or the presence of a large number of requests, the deadline may be extended to two (2) months.

In the event of refusal to process the application, CREPS Bordeaux will issue a reasoned reply within the given timeframe.

Finally, data subjects may also file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL): https://www.cnil.fr/fr/plaintes

I discover the CREPS RGPD